Case Study

Cross-platform Digital Menu Application for Restaurants

74% of customers in restaurants say an effective menu display is their top priority. Digital signage allows you to create different easy-to-read menu designs without the need for reprinting.

At a Glance

A B2C BYOD solution developed for hospitality industry with its aim to replace the paper menus with an interactive application & to provide loyalty benefits for better customer satisfaction. The entire menu of restaurant and much more can be available just by scanning QR code placed on the table.

Key Highlights

Direct order from guest’s own smartphone

POS & Kitchen Monitor Integration

Loyalty & Reward program

Payment Gateway & Social Media integration

Native iOS & Android based application

Live Analytics based on users order pattern

Challenges

Maintaining order accuracy during peak hours
Integration with Restaurant Systems
Content Management and Updates
Accessibility Considerations

About Client

The client was a software firm based in Europe which provided integrated software solutions and digital menu applications for hospitality industry.

HOSPITALITY

Industry

FOOD ORDERING

Domain

EUROPE

Location

How we helped?

Azilen developed a food ordering application specifically for the hospitality industry which was aimed to replace the paper-based ordering system.

The software offers an integrated solution that works with the kitchen, the payroll system, and the waiter who is using it to take orders. The app also attempts to methodically control the day-to-day operations and offer smart recommendations based on the user’s past orders.

Simplified

Customized search

50M+

Users supported

Loyalty & Rewards

The Solution

We’re passionate about transforming the dining experience into a seamless symphony of ease and delight. We understand the challenges restaurants face, and from those insights, we’ve crafted a comprehensive suite of solutions to streamline operations and captivate patrons.

Gone are the days of clumsy menus. Our intuitive system guides guests through your culinary journey with easy navigation – whether via sleek touchscreens or their own familiar smartphones. Powerful filters, captivating visuals, and personalized recommendations make food selection a breeze, setting the stage for mouthwatering satisfaction.

We foster a community around your restaurant with a robust loyalty and reward program. Guests earn points with every bite, unlocking exclusive rewards and deepening their connection with your brand. Social features let them share reviews, wishlist favorite dishes, and even suggest menu additions, creating a dynamic feedback loop that fuels continuous improvement.

Our solutions don’t end at the table. Seamless POS and kitchen monitor integration ensure orders flow smoothly, minimizing errors and wait times. Live analytics delve into guest preferences, revealing invaluable insights on popular dishes, peak hours, and evolving trends. This data empowers you to tailor your offerings, optimize operations, and deliver an experience that consistently exceeds expectations.