The client is a Europe based leading IT company providing quality products and services successfully for more than 8 years.
- There was a need to enhance and integrate all internal systems and workflow to an enterprise level intranet for complete organizational management.
- The client didn't have any common platform where the employees could file their issues for minor department related work; leave management system, grievance redress system, attendance system etc.
Azilen developed a Liferay based portal which can act as internal employee management system. The system has the feature for enrollment, attendance, leave management and grievance redressal. The application has user oriented workflow management and acts as enterprise wide knowledge base.
Employee Management System
- The employee management system tracks and records the attendance, leaves, working hours, project hours etc. along with doing performance analysis and providing work report.
User Driven Workflow Management
- Azilen's solution allowed user to incorporate workflow into any of their own custom portlets by leveraging Liferay's workflow APIs. This provides a better end user experience. Our solution also allows users to create their own workflows and decide the number of approval path based on their business requirements and operational needs. In addition, the solution allows other types of data like documents, Wiki posts, blogs, etc. to require an approval process.
Role based Content Delivery
- The solution offered role based content delivery to customer, employee and partner through their individual portals. This makes it easier for the three entities- viz, customer, employee and partner to view and access related information. This ends up with better end user experience, increased productivity and minimized delays.
Complete Process Automation
- Our solution leverages the workflow framework of Liferay to streamline and align various processes with the organizational goals. Thus, providing complete automation of the internal as well as inter departmental processes, minimizing undue delays and increasing productivity. Additionally, our solution also gives the user to control the privacy or visibility of their pages to give complete security and control.
- Highly Streamlined business operations due to enhanced communication between different departments, enabling them to update content and track queries.
- Enhanced communication between departments and transparency reduces time taken to process requests and increases operational efficiency.
- The easy but efficient interface ensured that employees can directly work and update queries without taking IT support enabling superior self-management.
- Open source model established a foundation from which to reduce associated operating costs and accommodate future extensions, also minimizing upfront investment.
- Document management, social and collaboration features makes it ideal for providing training and familiarizing new users, thus reducing training costs.
- With the help of this intranet solution, employees can easily apply for leave or file their grievances thus being more empowered.
- The users can also use the intranet for knowledge sharing purpose and can thus mutually be connected to their colleagues and get their opinions on some ideas. Thus the solution helps to foster a feeling of connectivity among the employees.
- The intranet portal can also be used for employee engagement activities, for announcing or organizing group activities or take fun polls. Thus our solution helps in employee engagement.