Case Study

Enterprise Workforce Management

Azilen has been a pioneer in implementing HR Tech solutions across the industry by empowering business performance through the integration of people & technology.

At a Glance

By seamlessly integrating people and technology, we empower businesses to enhance their performance and drive sustainable growth. Our unwavering commitment to delivering a consumer-grade experience ensures that every member of the workforce can thrive and contribute to their fullest potential.

Together, we create a future where businesses and employees thrive in harmony, powered by the synergy of innovation and human potential.

Key Highlights

Industry Independent

Future Ready Solution

Intelligent AI/ML Capabilities

Responsive Mobile & Web App.

Enterprise Level Scalability

Advanced Analytics

Challenges

Architecture-Driven Modernization
AI Driven Product Transformation
Cloud Migration
Optimized Workforce Planning

About Client

The customer is a leading workforce management solution provider, with over 20+ years of experience. They offer end to end rostering solutions catering some of their most popular clients across the globe.

The customer collaborated with Azilen to revamp its legacy application to an advanced workforce management system.

HRTECH

Industry

WORKFORCE

Domain

SWITZERLAND

Location

How we helped?

Azilen undertook the assignment to rebuild the platform with latest UI / UX technology trends, and scalable enterprise platform catering to mid size to large segments.

200k+

Employee’s Managed

60 Days

Reduce WF Planning Efforts

50%

Increase in Employee Productivity

The Solution

The customer has been looking for a technology partner to conduct an entire product modernization for their legacy system with obsolete technology and provide a remodeled user experience.

Customer collaborated with Azilen as their product development partner to implement an enterprise level workforce management system

Technical Audit

The Collaboration was initiated with Azilen conducting “Technical Audit” to review the current system documentation, architectural plan & study the codebase.

System Architecture
Codebase Observations
Cyclomatic Complexity Metrices
System Performance Measures
Usability & Testability
Component Reusability
Conclusion & Transition Plan

Enterprise Architecture Design

The core architectural design and implementation activities were performed iteratively with a tailored implementation strategy to understand the client’s business requirement and address the same into the new-age architecture:

Multi-tier architecture design and approach based on the industry trend assessment
Dedicated business use cases within presentation layer, application processing and data management to function entire workforce management solution as a whole
Logical structuring mechanism for the codebase
Comprehensive Roster mgmt with seamless connection of the frontend and backend components
Easy debugging and maintenance for the workforce mgmt platform
Future-ready architecture design to support advanced capabilities such as RPA, AI/ML etc.

Azilen has been engaged with the customer as their product development partner from past couple of years. We re-engineered the existing system with engaging and robust UI with agile approach for developing the solution.

A comprehensive & phased transition plan was framed considering the current & future needs of the system.

The developed solution enabled effective planning, work distribution and productivity management for Businesses like aviation, transportation, hospitality & leisure etc. with varying workforce demands, varying skillset and round the clock availability.

Today’s economic and competitive market depicts that the basis of an organizations success always depends on quality of their workforce, no matter the scale or industry type they are operating.

Hence, a single, integrated approach is required that can :

Increase Operational Agility and Productivity | Reduce Financial and Non-compliance Risks | Improve Employee Morale | Controlled Labour Costs