Business Scenario
The client is a leading financial services provider assisting Financial Advisors with new and relevant tools. These tools holistically improve its end client's asset management & estate planning experience.
The client collaborated with us owing to our rich experience in developing and deploying similar integrated solutions in the Financial Planning domain. Azilen, undertook this assignment to implement a coherent platform supporting multiple stakeholders and users on it.
Key Highlights
Compliance Management
Editing Engine
Estate Plan Creation and Mgmt.
Document Management
Broker-Dealer Management
Micro-service Architecture
Challenges
- Falsification and forgery of wills
- Secure Plan Creation with Estate Management
- Physical document loss and misplacement
- Dynamic workflows, driven by Legal Compliances
Solution
The customer sought to create a product with the latest business and technological developments in the estate planning industry. In order to coordinate estate planning strategies for their final clients, we merged the efficiency of cutting-edge technology with financial advisors and their firms in this solution. We developed a white-labelled SaaS platform that integrates and connects the estate planners, financial advisors, and their end clients under a single roof.


IP Executive
Will be the super admin of the entire platform responsible for the configuration & creation of the estate plans & setting up the compliance for the respective broker-dealers.
IP Admin
Is essentially an Estate Plan reviewer for the various plan submitted by financial advisors. Also, the IP admin will handle the support tickets created by advisors /clients.
System Admin
Is the Financial Firms rep. who will onboard the financial advisors, manage the firms’ white labeling aspect, & purchase & assign subscriptions/bundles to their advisors.
Financial Advisor
Is the face of the firm for the end clients. S/he will be able to help the clients to initiate their estate planning journey starting by form filling to getting the legal documentation done from the IP Admin.
End Client
Is the receiver of the estate plan service via the respective firm and advisor.

- Falsification and forgery of plans along with the ease of destroying paper.
- Loss/Misplacement of physical documents – leaving the survivors in uncertainty.
- As the plans are often prepared much earlier before a person passes away, they may not address all the assets owned by the person at the time of their demise.
- Security is of paramount importance as unauthorized access is a major downturn for physical legal docs.
To solve the above-mentioned challenges, we proposed a blockchain-based signage module within the platform. In this, estate plans will be signed digitally and the final copy will be stored on Blockchain. The link for this final copy will be shared with clients for their access to the document.
This will not only help clients to not manage the physical documents but also increases trust as the blockchain-based ledger is immutable in nature, so nobody can tamper with it. Some of the advantages of BaaS are as follows:
- Security of the electronic signed plan and resistance to unknown modifications.
- Changes in the plans are easily flagged by the system to the testifier & beneficiaries.
- Document verification is easier through “Proof of existence” which acts as a public notary.
- Private in nature as every beneficiary & the testifier is represented by a hash-address.
- Post the testifier’s demise, the plan would be executed automatically, thus saving time.
Functional Modules supported in the Integrated Planning Platform:
The following modules leverage technology with advisor support to enhance the capabilities of trusted financial advisors in solving end clients’ estate planning requirements.
Making processes secure and accessible through Authentication, Authorization, and Administration services:
- Compliance Management
- Firms White labeling
- Onboarding Advisors
- IP Admin Allocation
- Broker-Dealer
- Plan Management
- User management
- Client Management
- News and Events Managegment
Solving the content needs of Content Management & Support:
- News and Event Management
- Training & Resources Management
- Help and Support
- Ticketing (Zendesk Integration)
Creating and delivering different types of reports using Reporting Services
- Generate different dashboard reports
- Various Platform usage reports for different user roles
- Payment Reports
- Client Estate plan reports
- Client listing Reports
Making payment process rapid and secure using Subscription and Billing services:
- Payment and Billing
- Payment Invoices
- Discount Codes Management
- Bundles Management
- Subscriptions Management
- Subscription History
Easing the Estate Plan Management workflows using
- Estate Plan Management
- Estate Plan Questionnaire
- Plan Configuration
- Workflow Management
- Property Deed Mgmt.
- Deed Editing & Review
- Document Template creation and edits
Automating the Backend Processes & Operations through:
- Audit Services
- Notification Services
- Application Performance Monitoring
- API Gateways
BaaS - Blockchain as a Solution:
Traditionally, advisors drive clients’ concerns and advise them on estate planning with plan documentation. This Estate Plan document is usually a physical doc that is notarized with the state to make it legal. Following are the challenges associated with the same:
- Falsification and forgery of plans along with the ease of destroying paper.
- Loss/Misplacement of physical documents – leaving the survivors in uncertainty.
- As the plans are often prepared much earlier before a person passes away, they may not address all the assets owned by the person at the time of their demise.
- Security is of paramount importance as unauthorized access is a major downturn for physical legal docs.
Thought Leadership
Estate planners are realizing that implementing the latest technology into their financial services is a faster, more efficient, and less costly way of working to produce legal documents for their end clients. It has multi-fold advantages such as:
- It creates a more streamlined and holistic journey for the estate planning firms
- It helps in protecting the assets and taking care of liabilities using latest technologies
- It simplifies taxes & future for the end client’s family in an automated manner
Achievements
Financial Advisors Onboarded
Financial Institutions
Integrated
Satisfied
Clients