eMenu Enhance Your Dining Experience With
Touch Screen

eMenu – the highly acclaimed tablet based menu, works seamlessly as a digital menu ordering solution, eliminating the time customers have to wait for placing orders to waiters. This cloud-based Electronic menu system has altogether changed the vista of dining experience for customers in Hotels, Cafés, Pubs, Bars and Airports. With its interactive touch screen menu on iOS or Android tablet present on each table or bar, it provides customers a complete range of informative Menu. Now customers can enjoy interacting with eMenu, with mouth-watering pictures of the cuisines, detailed descriptions and practically no waiting time! For the hospitality industry, eMenu has proven as a valuable business strategy, greatly benefitting business performance & profitability.
Technical Highlights
Technical Highlights
  • Cloud-hosted extensible backend architecture.

  • Tablet friendly design supporting iOS and Android tablets.

  • End to end ordering integration.

  • Accepts debit or credit cards via secured payment gateways.

  • Enables one-touch payment through payment gateway integration.

  • Get notification for waiters from eMenu by integrated pagers.

Challenges
Challenges
  • The intention was to build an innovative hospitality solution that encompasses all the aspects end to end multi-channel and flexible food ordering along with delivering beyond expectation delightful customer

  • A compact enterprise solution provisioning high end customizable UI/UX, Guests Engagement through games and leisure, out of the box features and functionalities and much more was to be ideated with the robust technologies and system architecture

  • It was crucial to have automated support for Differential Price Feature to cope with pricing strategy for happy ours, AC and Non-AC Dining Areas etc.

Architecture
Architecture
Solution
solution
  • 1
    End to end ordering solution on iOS and Android tablets with cloud-hosted extensible backend architecture
  • 2
    Enhanced menu browsing experience through multilingual support, 3 level customized filters for Search, Item Rate, Price or Rating based sorting
  • 3
    Personalized and editable order cart for customers with one-touch payment through debit or credit cards via secured payment gateways
  • 4
    Tantalizing Graphical Representation, Food suggestions/recommendations for less moving or high margin items, Social Media Integration, Instant Feedback
  • 5
    Pager Integration for waiters, Differential Pricing possibilities, Customer Engagements, One Touch Call Services, Individualized Branding Features
  • 6
    Centralized management of multiple chain operations, feasibility to place simultaneous orders from bar and restaurant
eMenu Benefits
eMenu Benefits
  • Centralized management of multiple chain operations of the hotels is feasible with Cloud features of eMenu.

  • Boost up sales by cross-selling and up-selling of slow moving food items.

  • Elevates the total sales and average order income by streamlining restaurants, pubs, and bars day to day operations.

  • Portrays high definition season special & connoisseur dishes with beautiful visuals for rapid orders.

Guest's Benefits
Guest's Benefits
  • Noticeable, palatable & informative visuals of cuisines helps in quick decision making.

  • Get to browse menu in the any language you choose to.

  • Make payment through credit and debit cards without any problems.

  • Help customer’s order drinks from bar and food from restaurant at the same time.

  • Effortless ordering process with single touch.

  • Adding more services is now a duck soup.

  • Capture guest’s paperless recorded feedback about their experience.

Business Benefits
Business Benefits
  • eMenu is catering more than 65% market share of US hospitality segment and known for elevating the total sales and average order income by streamlining restaurants’, pubs’, and bars’ day to day operations

  • The much efficient yet cost effective and automated Manu Management that supports Go Green initiative, performs as a high-yielding marketing tool and uplifts cross sales, up sales and impulse buying possibilities

  • Allows restaurant staff to concentrate more over value adding customer service rather than running to and fro for managing order leading to big numbers of customer retention & footfalls

Tools & Technologies
Tools Technologies