HR TECH
Hire-Safe With Smart Background Checks
A whopping 94% of businesses conduct background check according to a survey conducted by PBSA & HR.com. Along with employers conducting the Background Checks (BGC), trend of SSI (Self-sovereign identity) is growing at a rapid rate wherein individuals are able to conduct the BGC and control all its information. With consideration of these modern trends, and Azilen’s extensive capability within BGC industry, a visionary solution was designed catering to the growing needs of employers and candidates.
Business Scenario
The customer based in US is a renowned employment screening provider operating in BGC industry for over 2 decades serving some of the fortune 1000 companies. Customer ideated an inventive concept to formulate an extensive BGC solution with automation at its core and adapting to all the latest trends, providing superior experience to employers and candidates.
Azilen, undertook this assignment to implement a coherent platform that functioned flawlessly supporting multiple stakeholders and BGC vendors. An optimum platform was designed that provides employers a holistic framework to manage the checks and at the same time providing a self-service platform for candidates to conduct their own BGC.
Key Highlights
Self BGC for Candidates
Workflow Automation
30+ Types of BGCs Supported
Automated Alerts
Platform wide Reporting
Customer Support Service
Challenges
- End-to-End Automated Workflow
- Dynamic Business Rules Engine
- Automated Work Distribution
- Stringent Security Frameworks
- API Service box
Solution
“Hire-Safe with Smart Background Check” is a newfangled concept focused primarily on 2 facets addressing to the modern industry trends:
CANDIDATE CENTRIC
Provide frictionless experience for individuals to conduct their own Background Checks. An optimal path wherein individuals can own, manage, securely store and digitally share their BGC records on a trusted network.
EMPLOYER CENTRIC
A robust and highly-customizable platform bringing multiple stakeholders under a single roof assisting employers to meet their day-to-day BGC needs with enhanced turn-around time.
Both the above facets were dynamically driven with 50+ vendor integrations induced with automated workflows. With each vendor responsible to handle the requested type of check and provide report either directly to the candidates or to the employer.
Types of Background Checks
- Personal Background Checks (Employment, Education, Reference checks)
- Criminal Checks
- Registry Searches (SSN, Sex Offender)
- i-9 Verification
- Credit History
- Drug testing
- OIG search & Healthcare Sanctions BGC
- FACIS
- MVR Checks & many more
The entire solution was built on cloud with support for Native mobile app and web app providing state-of-the-art user experience.
Cloud Based Architecture Design
Custom cloud solution was developed and deployed with an event-driven architecture setup to implement the global system infrastructure.
- The cloud setup was primarily used to cater to key system modules such as Authentication, Authorization and Admin, BGC services, subscription and billing management, business rule engine, etc. All of these modules served to numerous components with Ngnix as entry point and were deployed onto EC2 instances to handle backend services.
- The front-end services were driven by AWS cloud front distribution & secure S3 bucket with automation in place via AWS code pipeline.
- Performance being one of the key aspects was handled using AWS CloudWatch service to monitor the health of the EC2 instances on which the back-end and database instances are continuously monitored with alert mechanism.
- Custom power shell scripts were formulated which provided the flexibility to take periodic database backups and store it securely into S3 bucket.
This extensive cloud architecture functioned to cater a holistic workflow of the platform that included:
Employer Portal for organizations to manage their internal user groups/tenants. Recruiters can generate BGC requests right from their ATS for the candidates and check on progress for the same. The details to be availed from candidates and its progress were also governed via the ATS or the employer portal.
Candidate App divided into 2 different parts:
- To conduct self-background checks by selection of the best vendors based on intelligent ratings. Also, have the ability to have real time arrest monitoring and a digital wallet to store and securely share the BGC reports with employers or any other 3 rd party.
- Candidates were also able to view the requests from employers to fill in the details for the checks requested by recruiter
Administration for platform owner to configure/manage the business rules & administer and govern all the other stakeholders of the platform. The High-volumed BGC requests were managed with Automated work distribution process.
Integration Engine with 50+ Vendor Integrations facilitated different types of checks requested by employers or candidates. This integration functioned by API integration with vendors system or providing them access to custom vendor portal.
Thought Leadership
Hiring an ideal candidate not only serves your capability needs, but it can save a lot of time in long run & mitigate future threats. Top background screening providers are the once those who employ techniques and utilizes advanced technology that drastically improve the accuracy and turn-around time of check results. The right mix of a robust platform, adaption to growing HR trends and skilled team yield the best outcome. An indispensable eco-system for any BGC provider shall be equipped with platform that:
- Has frictionless process that in turn increases productivity
- Manages larger volume of BGC with Automated workflows
- Provides easy and on-demand plug-and play integrations
The key functional features of this solution include following:
Employer
- ATS Integrations
- Request & Track new BGC
- Subscription & Payments
- Reporting
Candidate
- Self BGC & Arrest Monitoring
- Payment & Invoices
- View Employer requests
- Fill BGC information
Vendor
- Receive BGC requests
- Generate & Share Report
- Payment & Invoices
Admin
- Manage Vendor Integrations
- Define BGC Packages & Workflow
- Reporting & Compliance
Achievements
DRASTICALLY REDUCED
BGC Turn-around time
K
Trusted by Employers
