Salesforce Services
We help you move beyond standard implementation by aligning Salesforce with your business strategy and unlocking its Data + AI capabilities. From creating a single source of truth with Salesforce Data Cloud to using AI for smarter predictions, automation, and personalization, our services ensure every feature drives measurable impact. With us, Salesforce becomes not just a tool, but a growth engine built for the future.
Meet Azilen – Your Salesforce Go-To Partner
We don’t implement, we transform. We don’t integrate, we create seamless ecosystems. We – being leading Salesforce Services Provider, don’t just customize, we personalize. We don’t manage data, we unlock intelligence. We don’t automate, we orchestrate.
For us, Salesforce is not just another service, it’s a capability we’ve built with intent. Over the years, we’ve invested time to master the basics, advanced and everything in between, onboarded the sharpest minds, hosted workshops, and tested through internal pilots.
Now, with a proven capability in place, we’re opening the doors for businesses like yours to leverage the skills and expertise we’ve carefully built over time. Your Salesforce journey deserves nothing less.
Have your Salesforce requirements ready? Share them with us. We will provide a tailored ballpark estimate as per your needs.
Azilen has Been Driving Measurable Salesforce Success
50+
delivered
35%
cycles
50,000+
unified
99.9%
MuleSoft integrations
30%
45%
Our Salesforce Service Suite
We help you unlock the full potential of Salesforce by aligning platforms, Clouds, and Data + AI with your business goals.
- Org Assessment & Health Check
- Roadmap Design for Sales, Service & Marketing Clouds
- Business Process Mapping with Salesforce Flows
- Advisory on Data Cloud & Einstein AI
Our team ensures smooth deployment and migration of Salesforce solutions tailored to your business processes.
- End-to-End Salesforce Cloud Implementation
- Lightning Experience Setup & Customization
- Apex Development & Configuration
- Data Migration & Validation
Turn data into decisions, automate the routine, and let AI power smarter customer journeys.
- Einstein AI Servcies
- Agentforce Implementation Services
- Salesforce Workflow and RPA Services
- GenAI and Agentic AI Orchestration
- Data Engineering & Insights
We integrate Salesforce with other systems for a seamless flow of data and unified customer experiences.
- MuleSoft Integration for Enterprise Apps
- API Development & Management
- Salesforce-to-ERP (SAP, Oracle, Netsuite) Integrations
- Marketing Cloud + Third-Party Tool Connectors
Build custom apps and solutions on Salesforce that fit your business like a glove.
- Custom App Development on Salesforce
- LWC & UI customization
- Mobile First Solution Rollout
- Salesforce customization
- Integration-driven Custom Solutions
Salesforce Managed Services
and Agentforce.
Let’s explore how it fits your vision.
Serving Every Salesforce Module That Drives Growth
Being a leading Salesforce Services Provider, our expertise spans the full Salesforce ecosystem. We align each module with your business goals so you don’t just use Salesforce, you unlock growth at every touchpoint.
Cloud
Cloud
Cloud
Cloud
Cloud
Cloud
Unleashing the Power of Salesforce Data
Here's What Happens When Salesforce Stops Being Software and Starts Being Strategy...
Most companies adopt Salesforce as a system of record. Few realize its real power begins when it evolves into a system of intelligence. At that point, it’s not about dashboards or workflows, it’s about designing how your business thinks, decides, and acts. Sales teams shift from transactional selling to orchestrating growth. Service moves from reactive fixes to proactive care. Marketing transforms from broadcasting to listening at scale. The real breakthrough is cultural: people stop treating Salesforce as “the place data lives” and start seeing it as “the way we move forward.” That’s when software becomes strategy.
Salesforce Integration: Problem. Solution. Impact.
apps
silos
sync
reports
visibility
connect
power
middleware
sync
transfer
systems
view
workflows
decisions
growth
Seamless Salesforce Integration Through MuleSoft & Custom Middleware
Industry Workflows, Simplified with Salesforce
- Patient 360 view across care teams
- Predictive care management (AI-driven risk scoring)
- Referral & provider network management
- Patient intake & scheduling automation
- Billing & claims management
- Relationship & household wealth management
- Client onboarding with compliance workflows
- Loan & mortgage pipeline tracking
- Advisor-client collaboration portal
- KYC & risk assessment case management
- Omnichannel order management
- Personalized promotions & loyalty tracking
- Store visit planning for field reps
- Product catalog & pricing updates
- Returns & service request management
- Account-based forecasting
- Contract & rebate management
- Demand planning collaboration
- Partner & distributor management
- Customer service case routing
- Student lifecycle management
- Enrollment & admissions workflows
- Alumni engagement tracking
- Donor & fundraising management
- Academic advising & success plans
- Citizen case & service management
- Permits, licensing & inspections
- Benefits eligibility & disbursement
- Public engagement & communication portals
- Regulatory compliance tracking
Our Expertise Across the Salesforce Ecosystem
- Apex – Salesforce’s programming language for automation and custom logic.
- Lightning Web Components (LWC) – Modern framework for building fast, dynamic UIs.
- Visualforce – Legacy framework for building custom pages.
- SOQL & SOSL – Query languages for pulling and searching Salesforce data.
- REST & SOAP APIs – Standard ways to connect Salesforce with external apps.
- Bulk API – Move large volumes of data seamlessly.
- Streaming API – Real-time updates and event-driven workflows.
- Metadata API – Deploy and manage configurations.
- OCAPI (Open Commerce API) – For Salesforce Commerce Cloud integrations.
- Einstein AI – Predictions, scoring, and recommendations.
- Einstein GPT – Generative AI for content, chat, and automation.
- Agentforce – AI-driven agents that act on tasks automatically.
- Data Cloud – Unified customer data platform.
- Tableau – Powerful analytics and visualization.
- Salesforce Shield – Encryption, audit trails, and event monitoring.
- MuleSoft – Connect Salesforce with ERP, databases, and third-party apps.
- Heroku – Host and run custom applications that integrate with Salesforce.
Case Study #1: Customized Salesforce Solution for Healthcare Recruitment
Collaborated with a healthcare staffing and recruiting company to develop a customized solution that caters throughout the HR Lifecycle, consists of a customized mobile application that is seamlessly integrated with Salesforce enabled TargetRecruit Platform.
- Enables travel healthcare professionals to filter and apply for jobs based on specialization.
- Automated notifications for credential expirations and certificate management.
- Manages application processing, recruitment, job creation, pay package generation.
- Salesforce-driven algorithms ensure pay package calculations comply regulations.
USAHealthcare
Case Study #2: Medical Licensing With Salesforce Public Sector Solutions
Salesforce consulting partnership with a government medical board to streamline the medical licensing process by transitioning from paper-based applications to a digital solution using Salesforce Public Sector Solutions.
- Developed a web portal on Salesforce Experience Cloud for medical professionals to submit license applications.
- Implemented a backend system in Salesforce Public Sector Solutions Cloud to review and approve medical license applications.
- Data Management & Integration procedures to load and extract data from the Salesforce system.
- Leveraged Salesforce Omni Studio tools to create forms for capturing personal, professional, and compliance information.
USALicensing
Case Study #3: Enriched Healthcare Customer Engagement with Marketing Cloud
Salesforce Automation Partnership with a renowned healthcare firm to elevate the healthcare provider’s customer service capabilities by integrating Salesforce solutions for personalized interactions and streamlined data management.
- Salesforce Marketing Cloud Integration: Integrated various customer data sources to provide a comprehensive view of each customer.
- Set up customized email notifications and tracking using Salesforce tools to ensure effective communication with customers.
- Salesforce Sales Cloud Automation: Automated lead management processes and marketing strategies using Salesforce Sales Cloud.
- Customer Journey Mapping within salesforce ecosystem to facilitate more targeted and effective interactions.
GermanyCase Study #4: Salesforce Commerce Cloud Solution to Transform Healthcare
Salesforce Implementation Partnership with a healthcare firm to transform diagnostic services by implementing Salesforce Commerce Cloud to streamline operations, enhance customer experience, and create new revenue streams.
- Developed e-commerce solution using Salesforce Commerce Cloud, designed for healthcare diagnostics, to handle complex order mgmt.
- Implemented Stripe and Avalara for seamless and secure payment processing, addressing inefficiencies in the existing payment systems.
- Expanded the online catalog to include a wider range of diagnostic services and products, enhancing the client’s online presence.
- Streamlined order and payment processes led to higher customer satisfaction and loyalty, improving overall customer experience.
CanadaSound Reasons to Place Your Confidence in Azilen -
Your Salesforce Service Partner
Experience
Implementation
Insight
Integrations
Enablement
What Our Clients Say About Their Journey with Us
Azilen has been working with us for about two and a half years now, and we’ve done multiple projects together. They’ve been fantastic, especially in the HR space. Whether it’s integrations or custom software development – these guys are our go-to team. Seriously, they’re one of our favorite partners. Highly recommended.
Azilen has been a huge part of our product development journey. Working with Azilen has been absolutely amazing. What really stands out is their versatility. It’s rare to find a partner that’s strong in AI, backend, and everything in between – but Azilen brings it all together. That kind of comprehensive skill set was critical for us. We needed a partner who could move at our pace, fit within our budget, and scale with us. In fact, just a couple of months ago, we had to double our team size – and within a week of conversation, Azilen made it happen. I’m proud and excited to be working with you guys. It’s been a fantastic experience.
The Azilen team helped develop a complex cross-platform mobile application. We were more than happy with the professional project management and transparent communication. Scoping and implementation were as easy as working with local staff. The results delivered were always on time and of high quality. We look forward to working with Azilen on our next project.
We appreciate our relationship with Azilen. We are just getting going, ClearingBid is going to democratize the IPO market for all, this is where Azilen has helped and played an important role with us. For a big vision, we did not have a design team to start, so number of our solutions were driven by Azilen. I want to give a big shout out the structured product management skills and the necessary follow up efforts from the team.
We are extremely satisfied with the competence technical expertise that Azilen has shown us, this is combined with great customer service.
The beta product has shown reliable performance and satisfactory features, according to test users. Despite some scheduling misalignment, Azilen Technologies’ flexibility, responsiveness, and complete deliverables continue to boost the collaboration.
Azilen Technologies delivered an impressive product and continues to create extensive project overviews that ensure effective collaboration. The team communicates clearly and manages the project cost-effectively. They are accessible and offer technical expertise to support a valuable partnership.
The quality of the final deliverables impressed the end client, a testament to the team’s agility and ability to collaborate with a remote partner. They actively put in the effort to adapting their work to reflect given feedback. Their contributions and suggestions added value to the relationship.
As co-founders of a New York based legal technology startup – we’ve worked with Azilen Technologies since January 2017. Azilen has been a steadfast resource for our company, helping us to translate product ideas into live applications for Web, IOS and Android. We are highly satisfied with Azilen’s overall ability to implement technical solutions. The team is highly professional; they utilize good collaboration tools; they provide regular feedback and advice, and they help allocate project resources efficiently. Overall, the experience has been excellent.
Prototype versions of both apps have shown improvement over past versions and received largely positive feedback. Azilen Technologies provided pragmatic recommendations and advice about long-term strategies. Their dependable delivery and impressive technical skills produced excellent results.
Very satisfied with high quality of work and ability to collaborate on and accomplish complex objectives. Across all areas of mobile app development and deployment to detailed custom applications, our extended team here is reliable and delivers successful results.
All clients have responded positively to the new sites, which are polished and highly dependable. Azilen Technologies communicates effectively, handles complex projects with ease, and delivers consistently high-quality work within budget and schedule.
Frequently Asked Questions (FAQ's)
A Salesforce services provider helps businesses make the most out of Salesforce. They guide you through consulting, implementation, integration, and ongoing support. The role goes beyond basic setup, they align Salesforce with your sales, service, and operations. With the right provider, you can scale faster and use Salesforce as a true growth engine.
Salesforce consulting services bring in experts who understand both the platform and business processes. They analyze your needs, recommend the best solutions, and customize Salesforce accordingly. Instead of wasting time figuring things out, you get a roadmap tailored to your goals. This makes adoption smoother and ensures long-term ROI.
Salesforce implementation services cover planning, setup, and full system deployment. It usually includes data migration, integrations with other enterprise systems, customization, and training for your teams. The goal is to create a CRM environment that works the way your business works. When done right, implementation accelerates adoption and productivity across the company.
Salesforce AI services, like Einstein AI and new generative AI features, make your CRM smarter. They help with predictions, customer insights, lead scoring, and process automation. This means your team spends less time on repetitive tasks and more on high-value work. With AI built into Salesforce, decisions become faster, more accurate, and data-driven.
Enterprises often integrate Salesforce with SAP, Oracle NetSuite, Workday, ServiceNow, Jira, Snowflake, and Microsoft tools. These integrations bring CRM, ERP, HR, IT, and data platforms into one connected flow. Instead of working in silos, teams get a single source of truth. This improves collaboration, efficiency, and overall customer experience.
The timeline depends on project size and complexity. A simple implementation can take a few weeks, while enterprise-level projects with integrations may stretch over several months. The process involves planning, testing, and training to ensure everything works smoothly. The focus is not just speed, but long-term success and adoption across the organization.
Yes, most Salesforce implementation services include secure data migration. A provider ensures your old system’s data is cleaned, mapped, and moved without errors. This prevents issues like duplicates or missing records. With expert migration, your teams get a fresh, accurate system from day one, making the transition smoother and stress-free.
When picking a Salesforce services provider, check for certifications, industry experience, and proven success stories. A good partner doesn’t just customize Salesforce but also advises on best practices for your industry. Look at their client references, case studies, and support model. The right consulting partner can save you time, reduce risks, and maximize ROI.
Salesforce has grown beyond being just a CRM—it acts as the backbone of digital transformation. It connects sales, marketing, service, and IT into one platform. With Salesforce AI services, automation, and enterprise integrations, businesses build smarter workflows. This drives efficiency, improves customer experiences, and helps organizations scale in a digital-first world.
Yes, Salesforce AI services like Einstein Analytics, predictive insights, and automation help businesses move from reactive to proactive decisions. With AI, enterprises can forecast demand, spot risks, and personalize customer experiences. It’s not just about data reporting—it’s about using intelligence to create strategies that scale and adapt quickly.
A trusted Salesforce services provider doesn’t just deploy tools. They measure impact at every stage – whether it’s revenue growth, reduced sales cycles, or better customer retention. Through tailored strategies, AI-powered automation, and ongoing optimization, ROI is tracked and improved over time. It’s about long-term business value, not just software delivery.
Salesforce offers powerful automation for lead scoring, opportunity tracking, case management, approval chains, and even patient or citizen service workflows in specific industries. These workflows save time and reduce human errors. With features like Flow Builder and Einstein AI, enterprises can set up advanced, intelligent processes without heavy coding.
Salesforce is cloud-native, which means it scales as your business grows. Whether you expand to new markets, add more users, or launch new services, Salesforce adjusts without needing new infrastructure. With modular features and integrations, enterprises can start small and scale strategically – avoiding tech debt and bottlenecks.
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