When the Mars Exploration Rover (MER) program by NASA landed the Opportunity rover on Mars on January 24, 2004, the planned mission length was only 90 sols (about 92 Earth days). Incredibly, the mission ended up lasting 5,111 sols, or 14 years and 138 days. Now that’s an example of resilience!
Whether it’s awe-inspiring missions like MER or groundbreaking businesses, I believe that success stories like this occur because the mission or business in question wasn’t just built to last—it was built to make an impact. Their journey—past, present and future—is shaped not only by vision, mission or problem statements but also by the power of the impact they determined to make. They prioritized “How do we improve lives, businesses or society?” (impact) over “What do we want to achieve in the future?” (vision), “Why do we exist?” (mission), and “What is the challenge we are solving?” (problem).
For example, the impact MER set out to make with the Opportunity rover was to uncover Mars’ secrets in ways that would inspire solutions for understanding and improving life on Earth. Apple, which was on the verge of bankruptcy in 1997, is now thriving, thanks in part to their determination to “leave the world better than we found it, and to create powerful tools that empower others to do the same.” And Louis Vuitton survived two world wars and established its place as a leading luxury brand by focusing on blending timeless heritage and modernity to let customers experience different forms of high-quality luxury.
While vision, mission and problem statements can help set the direction of your company, I’ve found that the impact statement is what earns trust and drives action. And during uncertain times, stakeholders tend to follow trust, not just aspirations.